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Privacy Policy

Last Updated: March 2, 2024

Air Bourne Air A/C & Heat (“Air Bourne”, “we”, “us”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website at https://airbourneairinc.com. By using our site, you agree to the terms of this policy.

Information We Collect

  • Contact Information: Name, email, phone number, and address when you submit inquiries or request services.
  • Usage Data: Your IP address, browser type, pages visited, time spent on our website, and device information. This is collected passively through tools like cookies (See “Cookies” section below).
  • Location Data: General location information may be estimated from your IP address for services tailored to your region.
  • Payment Information: If you make online payments, payment details are handled securely by our third-party payment processor. We do not store full credit card information.

How We Use Your Information

  • Provide Services: To respond to your inquiries, schedule appointments, process payments, and provide air conditioning and heating services.
  • Communicate: Send service reminders, promotions, or updates relevant to our services (you can opt-out if desired).
  • Website Improvement: Analyze usage data to improve our website functionality and personalize your experience.
  • Advertising: Retarget you with ads about our services on other websites and platforms (See “Google Analytics & Google Ads” section below).

Information Sharing

  • Service Providers: We may share your data with necessary third parties involved in fulfilling our services (scheduling software, payment processors, etc.).
  • Legal Obligations: We may disclose your data to comply with laws, legal proceedings, or to protect Air Bourne’s rights or property.
  • Business Transition: In the event of a merger, acquisition, or sale, your information may be transferred.

External Links

Our website may contain links to other websites not operated by Air Bourne Air A/C & Heat. These external links are provided for your convenience and reference. We are not responsible for the privacy practices, security measures, or content of these external websites. We encourage you to review the privacy policies of any website you visit before providing personal information.

Cookies

Cookies are small text files placed on your device to collect website usage data. We use both essential and non-essential cookies:

  • Essential Cookies: Necessary for basic website functionality (ex: remembering items in a shopping cart).
  • Non-Essential Cookies: Used for analytics and advertising. You can opt-out of these types of cookies through your browser settings.

Google Analytics & Google Ads

  • Google Analytics: We use Google Analytics to understand website traffic and user behavior. Google may use this data to personalize ads on their network. See Google’s privacy policy for more information: https://policies.google.com/privacy
  • Google Ads: We participate in Google Ads to display ads about our services on other websites. Google Ads may use your browsing data to personalize these ads. You can manage your Google Ads settings at: https://adssettings.google.com/

Your Rights

Depending on your location, you may have the following rights:

  • Access and Correction: You may request access to the information we hold and ask for corrections.
  • Opt-Out: You can opt-out of marketing emails and some types of data tracking.
  • Deletion: You may request deletion of your information in certain circumstances.

Security Measures

We take appropriate security measures to protect your data against loss, misuse, or unauthorized access. However, please note that no data transmission over the Internet is 100% secure.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date at the bottom will indicate any revisions.

Contact Us

If you have questions about this Privacy Policy, please contact us at: